About Netwealth

Netwealth is more than a company; it is a catalyst for change, inspiring a new perspective on wealth and a brighter future for everyone involved. Our innovative and award-winning wealth management platform reflects our commitment to excellence and cutting-edge technology.

Founded in 1999, Netwealth has grown rapidly, driven by an entrepreneurial spirit that encourages us to challenge the status quo. Our NextGen superannuation and investment technology exemplify our agile and nimble approach, unburdened by bureaucracy, allowing us to adapt quickly to meet the needs of our clients.

At Netwealth, our team is our greatest asset. We are a collective of passionate individuals dedicated to making life better for more Australians. Our values—Curious, Optimistic, Courageous, Collaborative, Agile, and Genuine—are the guiding principles that shape our decisions and define how we present ourselves to the world. Join us in our mission and become part of a team that not only envisions a better future but actively works to create it.

The opportunity

We are seeking an experienced Head of Operations Governance to oversee and ensure effective and compliant distribution governance operations at Netwealth. This pivotal role involves managing the Service, Administration and Support (SAS) department’s adherence to the fraud prevention framework, and ensuring compliance with AML/CTF operational obligations, including customer KYC and ongoing transaction monitoring.

In this newly created role, you will be responsible for timely addressing and reporting all risk and compliance issues, including those related to fraud, privacy, and processes. You will collaborate closely with Netwealth Management and the Legal, Risk, and Compliance teams to identify risks, implement controls, and develop comprehensive reporting for the board, committees, the Executive, and management. Your ability to navigate the legislative landscape and upcoming reforms will be crucial in preparing the business for regulatory changes.

You will lead a diverse team, providing mentorship and coaching to ensure seamless operations and adherence to governance policies. You will also offer expert advice and guidance on complex queries and risk and compliance matters, playing a key role in safeguarding our organisation's integrity and reputation.

About you

You are a strong leader that brings expertise in managing risk and compliance issues, including fraud prevention, privacy and AML/CTF operational obligations.  You are ready to engage in hands-on work, from building frameworks to rolling out new initiatives and thrive in bringing ideas to life and getting projects off the ground.

You bring the following skills and experience.

• Financial Services 
• Risk and Compliance 
• Strong superannuation knowledge
• Investments, IDPS and Managed Accounts 
• RG146 qualified
• strong understanding of legislative landscape and upcoming reforms
• AFCA and regulatory experience

Life At Netwealth

At Netwealth, people are our core strength, and we invest in our employees no matter what stage of life they are in.  When you're at your best, we're at our best!

We prioritise the growth of our employees, and you'll be able to learn and develop yourself and your career at Netwealth.  We provide access to further education and diverse training opportunities, and we actively support internal mobility.  32% of our jobs filled in 2023 were from internal candidates.

We have a flexible and adaptable hybrid working policy with the expectation you'll spend 4 days a fortnight coming into our state-of-the-art office.  We're located in the heart of Melbourne's CBD and have all the bells and whistles you would expect - including modern end of trip facilities for your commute to work, and breakfast provided daily.

We have a number of benefits that have been designed with a focus on health and well-being, support and growth.  Some of these include:

• Family-friendly workplace, with parental leave and a kid's holiday programme
• Wellness and lifestyle perks including discounted gym memberships, income protection, flu shots, wellness weeks, shopping and retail discounts, access to financial wellbeing services
• We're a social bunch and love to get together regularly, participating in corporate sporting events, games and trivia nights
• Employee Resource Groups - LGBTQIA, Women of Netwealth, Culture Group, Carers Group
• Support for community involvement through volunteering and our Netwealth Impact Group

Apply now!

Here at Netwealth, we support and encourage everyone to bring their genuine selves to work (it’s one of our core values), and we’re proud of our inclusive and diverse workforce.  We are committed to this through our gender equality, disability, LGBTQIA+, well-being and cultural initiatives.  We are proud to be endorsed and certified by Work180, Family Friendly Workplaces and Great Place to Work.

Are you curious about this opportunity but don't meet every single requirement? Research shows that we don't always apply to jobs we are interested in unless we meet every single qualification. If you are excited about this role but don't tick every box, we encourage you to apply anyway!  If you require any reasonable adjustments throughout the recruitment process, please let us know by emailing people@netwealth.com.au

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